Reservations

A non refundable booking deposit of £100 is payable at the time of making a reservation and will be deducted from the total hire cost.  Confirmation of the booking will be posted or emailed to you with an invoice for the balance remaining.

The outstanding balance is due 4 weeks prior to hire date.

For bookings made less than 4 weeks full payment must be made at time of booking.

Insurance

Hire includes insurance for one named driver.

You must be between the ages of between 25-70 years old.

Hirers must be in possession of a valid UK or EU driving licence held for at least 2 years.

No more than 1 accident in the last 3 years. Up to 2 speeding convictions in the last 3 years is ok.

You will need to bring a valid driving licence (both parts), passport and a recent utility bill addressed to the driver, of which copies will be taken. Failure to provide all 3 things will result in us being unable to supply you with the camper and no refund will be given except for security deposit.

Use of the vehicle

The driver is personally responsible for any fines incurred, e.g. parking tickets and speeding fines during the hire period.

We cannot refund the hire charge for any days hire lost due to an accident, theft or vandalism.

We cannot accept liability for any costs arising from accident, theft or vandalism.

The insured vehicle shall only be driven by the hirer who has signed a hirers proposal immediately prior to any hiring.

The vehicle should not be used for the carriage of goods or passengers for hire and/or reward.

If left unattended the ignition key must be removed. 

When the vehicle is unattended it must be locked and properly secured at all times.

Breakdown cover

In the event of a breakdown, full AA cover is provided.

Security deposit

A security deposit of £250 is required and is refundable on safe return of the vehicle in the same condition in which it left subject to an inspection by us. This deposit covers the possibility of negligent damage to the vehicle including fixtures and/or fittings and/or equipment included in the hire. If any damage has occurred the cost will be deducted from the security deposit. Should this be the case, an itemised invoice will be provided with the charges incurred. The vehicle and its contents must be returned in good condition, with no damage to it, its contents or any other third party property.

Payment

We currently accept payment by cheque or PayPal.

Collection and return of the vehicle

Our hires run Saturday to Saturday. Collection of vehicles: Saturday 1pm with return the following Saturday at 10am.

Please allow 30 mins for the handover, to complete the documentation and to demonstrate the vehicle. Please allow the same on your return.

The vehicle must be returned on the date, and at or before the agreed time.

Vehicles must be returned clean, and in the same condition as when they leave allowing for fair wear and tear.

We can provide parking for your vehicle, for the duration of the hire. West Highland VW Campers cannot accept responsibility for the loss of, or damage to your vehicle or its contents however caused.

Fuel

The tank will be between a quarter and empty with petrol on collection and should be returned with the equivalent amount of fuel. No payment will be given for any excess fuel.

Cancellation

If due to any unforeseen circumstances we are unable to provide the camper of your choice we will try and offer an alternative. Should an alternative not be available our liability is limited to a full refund of any payment received.

West Highland VW Campers reserve the right to add or amend any rental charges without prior notice.